Celcom bully
I am really annoyed today!
Made a rare trip to Celcom's Satok Branch in Kuching because of THIS. I was then made to wait for nearly an hour before been served and was then ticked off by their customer service personnel for requesting SMS (text messages) that I did not made?! Hello, I am here to report a complain, not to be question by you as if I am an idiot that know nuts about phones!
Nevertheless she promised to lodge my complaint on the intrusive 39444 sms that I have received and charged.
The solution to stop the unwanted SMS? I was then told to personally call up the following company "e-century Sdn Bhd tel:03-21619032 (ext 14) or 03-21711286" which I assumed to be the company that operates the spamming 39444 gateway. Wah! that was the final blow as it is not only ridiculous as I was charged for SMS that I did not request, but I have to waste further of my time calling people that have been charging me unwarranted services. What a total waste of resources and if this not a money making scam, what do you call it?
Malaysia Mana Boleh?
Share your thoughts please.
Updates:
Thank you for sharing. From the emails and comments that I have received, it seems that I am not the only one fiddled by these unseen dirty handed companies. Even our famous blogger, Jeff Ooi encountered similar experience. His link can be found below:
http://www.jeffooi.com/archives/2005/07/cellular_scams.php
My nightmare started from HERE. Follow the links attached for more information.
Made a rare trip to Celcom's Satok Branch in Kuching because of THIS. I was then made to wait for nearly an hour before been served and was then ticked off by their customer service personnel for requesting SMS (text messages) that I did not made?! Hello, I am here to report a complain, not to be question by you as if I am an idiot that know nuts about phones!
Nevertheless she promised to lodge my complaint on the intrusive 39444 sms that I have received and charged.
The solution to stop the unwanted SMS? I was then told to personally call up the following company "e-century Sdn Bhd tel:03-21619032 (ext 14) or 03-21711286" which I assumed to be the company that operates the spamming 39444 gateway. Wah! that was the final blow as it is not only ridiculous as I was charged for SMS that I did not request, but I have to waste further of my time calling people that have been charging me unwarranted services. What a total waste of resources and if this not a money making scam, what do you call it?
Malaysia Mana Boleh?
Share your thoughts please.
***********
Updates:
Thank you for sharing. From the emails and comments that I have received, it seems that I am not the only one fiddled by these unseen dirty handed companies. Even our famous blogger, Jeff Ooi encountered similar experience. His link can be found below:
http://www.jeffooi.com/archives/2005/07/cellular_scams.php
My nightmare started from HERE. Follow the links attached for more information.
Comments
Ask them to reverse the charges. Otherwise, tell them them that you will complain to MCMC http://www.mcmc.gov.my/
What pissed me off, was that I have to call the spamming company to informed them that I do not want to receive any of their sms which in the first place, I NEVER requested. sigh....
callmeJT, I do not like to run away from a problem but if it is a war that cannot be won, then I will retreat. :)